Training and Support

Companion systems prides itself on our Customer Service Support, Help Desk and Training. We have many options available to suit your needs.

Help Desk

Our help desk is available 9am to 5pm AEST, Monday to Friday. Our qualified & helpful team are located in our Australian Head Office and are ready to help you in a timely manner so you can continue working with the system as quickly as possible.

Live Webinar Training

We run fortnightly Live Webinar Training sessions tailored specifically around certain features or functions within OnSite Companion. Please see below for the upcoming schedule.

We also send out registration emails, so if you don’t receive these please click on the button below requesting to receive these webinar registration email.

Customised Training

We provide customised training in your own environment. Whether it be one on one or your complete team, we can customise the content and training type.

We recommend this as on-site training but we also offer this as remote / online training.

We offer consultation on the usage of the system to make sure you are getting maximum return from the system.

Data Entry

Please click on the button below to discuss your requirements with one of our support or training experts to work out what would best suit you.

2025 Live Training Webinars

20th Jan

Supervisor Usage (Inc. Mobile App)

3rd Feb

Maintenance and Warranty Usage/Inspections Management

17th Feb

Office Staff Usage (Inc. Job Creation)

3rd Mar

Sales and Enquiries Usage

17th Mar

System Setup and Options

31st Mar

Reporting & Searching

14th Apr

Custom Functions

12th May

Supervisor Usage (Inc. Mobile App)

26th May

Client Portal

23rd June

Databuild Gateway

7th July

Office Staff Usage (Inc. Job Creation)

21st July

Supervisor Usage (Inc. Mobile App)

4th Aug

Maintenance and Warranty Usage/Inspections Management

21st / 22nd Aug

User Group

1st Sept

Reporting & Searching

15th Sept

Custom Functions

29th Sept

Supervisor Usage (Inc. Mobile App)

13th Oct

Sales and Enquiries Usage

27th Oct

Service Providers

10th Nov

Databuild Gateway

24th Nov

System Setup and Options