Training and Support
Companion systems prides itself on our Customer Service Support, Help Desk and Training. We have many options available to suit your needs.
Help Desk
Our help desk is available 9am to 5pm AEST, Monday to Friday. Our qualified & helpful team are located in our Australian Head Office and are ready to help you in a timely manner so you can continue working with the system as quickly as possible.
Live Webinar Training
We run fortnightly Live Webinar Training sessions tailored specifically around certain features or functions within OnSite Companion. Please see below for the upcoming schedule.
We also send out registration emails, so if you don’t receive these please click on the button below requesting to receive these webinar registration email.
Customised Training
We provide customised training in your own environment. Whether it be one on one or your complete team, we can customise the content and training type.
We recommend this as on-site training but we also offer this as remote / online training.
We offer consultation on the usage of the system to make sure you are getting maximum return from the system.
Data Entry
Please click on the button below to discuss your requirements with one of our support or training experts to work out what would best suit you.
2025 Live Training Webinars
20th Jan | Supervisor Usage (Inc. Mobile App) |
3rd Feb | Maintenance and Warranty Usage/Inspections Management |
17th Feb | Office Staff Usage (Inc. Job Creation) |
3rd Mar | Sales and Enquiries Usage |
17th Mar | System Setup and Options |
31st Mar | Reporting & Searching |
14th Apr | Custom Functions |
12th May | Supervisor Usage (Inc. Mobile App) |
26th May | Client Portal |
23rd June | Databuild Gateway |
7th July | Office Staff Usage (Inc. Job Creation) |
21st July | Supervisor Usage (Inc. Mobile App) |
4th Aug | Maintenance and Warranty Usage/Inspections Management |
21st / 22nd Aug | User Group |
1st Sept | Reporting & Searching |
15th Sept | Custom Functions |
29th Sept | Supervisor Usage (Inc. Mobile App) |
13th Oct | Sales and Enquiries Usage |
27th Oct | Service Providers |
10th Nov | Databuild Gateway |
24th Nov | System Setup and Options |