FAQs

It provides a real-time view of site activity, compliance status, and worker access. The system syncs site and office teams, reducing admin and manual follow-up. It also automates key processes like inductions, permits, and documentation tracking, keeping everyone on the same page and helping to reduce costly oversights.

Yes, it’s simple and intuitive for all users, regardless of their tech skill level. The setup is fast, and onboarding is quick — even for subcontractors. Plus, Companion’s support is local and industry-savvy, with the system built specifically for construction workflows in Australia and New Zealand.

Companion runs on a dedicated server-based system for greater control and reliability. Data can be stored locally or on a secure cloud-based server, which we can assist with supplying. The system works even in areas with poor internet connectivity and is purpose-built to suit real construction conditions, unlike generic cloud systems that just don’t keep up.

Yes! We offer tailored training, whether for one-on-one sessions or your entire team. Customised content ensures you get the most out of OnSite Companion.

While we recommend on-site training for maximum impact, remote/online training is also available for your convenience. We’ll consult with you to optimise system usage, ensuring you achieve the best results.

Companion’s help desk is 100% Australian-based and understands the local construction landscape. You’ll get fast, real support when you need it — no overseas call centres or bots. You’ll speak with someone who understands the language of builders, supervisors, and safety managers, with support available via phone, email, and remote access.